The first time I saw this on my android phone, I thought “wait a second, you’re notifying me of a notification… why not just show me the notification?” I’m not alone. If you haven’t seen it, here’s what it looks like.
The first go with The UX Critic received a lot of positive feedback. I also started receiving examples from others. This next review comes from an experience a coworker had with Comcast. I’ll start off with the screen in question:
As you look at that, ask yourself the question: What am I supposed to do here? Continue reading
Not everyone is a designer
This may seem obvious, but not everyone has design skills and talent. It doesn’t matter which aspect of user experience (UX) we’re talking about, not everyone can do it. Most agencies have a process in place to assign tasks based on skills required. Good agencies are capable at managing external clients, setting expectations, requirements, roles… and enforcing them.
When the client is internal to an organization, sometimes the lines can be blurred. A good process prevents conflicts. Without such a process, occasionally the client can attempt to be the designer. Continue reading